What’s Included?
High-Quality Video, E-book & Audiobook
Modules Quizzes
AI Mentor
Access for Tablet & Phone
Prerequisites
- A solid understanding of Microsoft Teams architecture
- Experience with Teams administration and PowerShell
- Familiarity with networking, identity, and licensing in Microsoft 365
- Completion of MS-700 is highly recommended
Skills You’ll Gain
- Plan and Design Teams Phone Solution Planning
- Voice Routing Configuration
- Direct Routing Deployment
- Teams Rooms Management
- Call Quality Optimization
- Communication Security
- License and Analytics Management
Self Study Materials Included
Videos
Engaging visual content to enhance understanding and learning experience.
Podcasts
Insightful audio sessions featuring expert discussions and real-world cases.
Audiobooks
Listen and learn anytime with convenient audio-based knowledge sharing.
E-Books
Comprehensive digital guides offering in-depth knowledge and learning support.
Module Wise Quizzes
Interactive assessments to reinforce learning and test conceptual clarity.
Additional Resources
Supplementary references and list of tools to deepen knowledge and practical application.
Tools You’ll Master
Microsoft 365 Admin Center
Microsoft Entra lD
Microsoft Graph APl
Microsoft Purview
Teams
Course Modules
Lesson 1 MS-721 Plan and design Teams collaboration communications systems
Module 1.1 Introduction to Teams meetings and calling
Module 1.2 Plan for Teams Phone
Module 1.3 Plan for Microsoft Teams Rooms and shared meeting spaces
Module 1.4 Plan and optimize network performance for Teams media
Module 1.5 Configure and deploy Teams Phone
Module 1.6 Configure and deploy Teams Phone with Direct Routing
Module 1.7 Extend Teams Phone with additional services
Lesson 2 MS-721 Manage Teams collaboration communications systems
Module 2.1 Manage meetings and events experiences
Module 2.2 Guided project – Create and assign Teams policies to meet business requirements in Microsoft Teams
Module 2.3 Configure and manage voice users
Module 2.4 Configure auto attendants and call queues
Module 2.5 Configure, deploy, and manage Teams devices
Module 2.6 Guided project – Prepare meeting room experiences
Module 2.7 Monitor and troubleshoot Teams collaboration communications systems
Module 2.8 Configure BYOD spaces and bookable desks
Frequently Asked Questions
IT pros working as Teams communications engineers, responsible for voice, telephony, and collaboration infrastructure.
Yes, it helps prepare for the Microsoft Certified: Collaboration Communications Systems Engineer Associate (Exam MS-721).
Yes, PowerShell is used extensively for Teams and voice configuration.
A test tenant with appropriate licenses is recommended for hands-on learning.