What’s Included?

icon High-Quality Video, E-book & Audiobook icon Modules Quizzes icon AI Mentor icon Access for Tablet & Phone

Prerequisites

    • Basic knowledge of Microsoft 365 apps such as Teams and Outlook
    • Familiarity with business communication and collaboration tools
    • General understanding of AI concepts is helpful but not required

Skills You’ll Gain

  • Business Chat Productivity
  • Architecture Understanding
  • Data Integration
  • Chat Personalization
  • AI Task Automation

Self Study Materials Included

Videos

Engaging visual content to enhance understanding and learning experience.

Podcasts

Insightful audio sessions featuring expert discussions and real-world cases.

Audiobooks

Listen and learn anytime with convenient audio-based knowledge sharing.

E-Books

Comprehensive digital guides offering in-depth knowledge and learning support.

Module Wise Quizzes

Interactive assessments to reinforce learning and test conceptual clarity.

Additional Resources

Supplementary references and list of tools to deepen knowledge and practical application.

Tools You’ll Master

Microsoft 365 Copilot

Microsoft 365 Copilot

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

Outlook

Outlook

What You’ll Learn

Boost Productivity with Business Chat

Use Microsoft 365 Copilot Business Chat to streamline communication and task management.

Understand Business Chat Architecture

Explore the key components and data flow behind Business Chat functionality.

Integrate Business Chat with Microsoft 365 Apps

Learn how Business Chat interacts with data from Outlook, Teams, SharePoint, and more.

Configure and Personalize Business Chat

Set up Business Chat to align with your organization’s workflows and preferences.

Course Modules

Lesson 1: Explore Microsoft 365 Copilot Chat

Module 1.1: Get started with Microsoft 365 Copilot Chat 

Module 1.2: Write effective prompts to achieve optimal results 

Module 1.3: Work smarter with Microsoft 365 Copilot Chat 

Frequently Asked Questions

It is designed for Microsoft 365 users who want to enhance productivity through AI-powered natural language interactions across Microsoft 365 apps.

No, basic familiarity with Microsoft 365 apps is sufficient. Business Chat is designed to be user-friendly for all skill levels.

Yes, Business Chat securely accesses Microsoft 365 data to provide relevant insights while respecting organizational governance.

It primarily integrates with Microsoft Teams and Outlook, enabling AI-powered collaboration and communication.

Yes, it helps IT professionals understand Business Chat features and how to enable and manage it within their organizations.