MS-4019: Transform your everyday business processes with agents

This learning path empowers users to implement no-code Copilot agents in Microsoft 365 Copilot Chat and SharePoint. It introduces foundational concepts such as agent capabilities, components, and responsible AI practices. Learners will gain hands-on experience in building, testing, and deploying Copilot agents using a no-code approach. The course also walks through managing agent behavior, sharing agents within SharePoint and Microsoft Teams, and ensuring proper permissions and governance. By the end, learners will be equipped to enhance productivity and streamline knowledge workflows across their organization using AI-powered agents embedded into familiar Microsoft 365 tools.

Subscribe to Access

Overview Prerequisites Skills You’ll Gain Self Study Materials Included Tools What You’ll Learn Course Modules FAQs

What’s Included?

High-Quality Video, E-book & Audiobook icon

Modules Quizzes icon

AI Mentor

Access for Tablet & Phone

Prerequisites

- Familiarity with Microsoft 365 services
- Basic understanding of SharePoint structure and user roles
- Comfort navigating Microsoft Teams and SharePoint sites
- Interest in using AI-driven productivity tools without coding

Skills You’ll Gain

Agent Fundamentals
No-Code Agent Building
Behavior Testing
Agent Sharing
Governance Compliance

Self Study Materials Included

Videos

Engaging visual content to enhance understanding and learning experience.

Podcasts

Insightful audio sessions featuring expert discussions and real-world cases.

Audiobooks

Listen and learn anytime with convenient audio-based knowledge sharing.

E-Books

Comprehensive digital guides offering in-depth knowledge and learning support.

Module Wise Quizzes

Interactive assessments to reinforce learning and test conceptual clarity.

Additional Resources

Supplementary references and list of tools to deepen knowledge and practical application.

Tools You’ll Master

Microsoft 365 Copilot

SharePoint

What You’ll Learn

Identify Copilot Agent Components and Purpose

Understand what Copilot agents are and how they deliver business value.

Build No-Code Agents in SharePoint

Create and customize Copilot agents without writing code.

Manage and Test Agent Behavior

Configure responses and validate agent performance in real-world scenarios.

Share Agents Across Microsoft 365

Deploy agents in SharePoint and Microsoft Teams for broader collaboration.

Course Modules

Lesson 1: Transform your everyday business processes with agents

Module 1.1: Get started with agents

Module 1.2: Explore prebuilt Microsoft 365 Copilot agents

Module 1.3: Build and manage an agent

Module 1.4: Share and use agents

Frequently Asked Questions

No, this course is designed for no-code implementation. All tasks are completed using user-friendly interfaces.

Yes, agents can be shared within SharePoint sites and Microsoft Teams channels.

You must have at least edit permissions on the SharePoint site where the agent will be created.

Yes, the course includes guidance on testing agent prompts and adjusting their behavior before use.

Business users, team leaders, and admins who want to leverage AI-powered agents in Microsoft 365 environments.